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Open House at C4IOE's New Office

Please stop by and join in the celebration during our open house on September 9th 2009 from 10am to 7pm at C4IOE's new office at 310 S. Main Street in Zelienople, PA.

Join us for networking with other business professionals. We'll have music from local musicians, artwork from local artists, a wine-tasting event with a local winery, and lots of good things to eat.

Please see this link for more details:

Upcoming Training Programs

The Center for Individual & Organizational Effectiveness (C4IOE) is offering two public training programs soon, based on assessed needs across industries. These programs will be held in three major cities across the United States. See more information below.

People Trends & Strategies Including Multi-Generational Workforce
October 1 Atlanta, GA Hampton Inn & Suites - Atlanta Downtown
October 8 Chicago (Skokie), IL DoubleTree Hotel & Conference Center - Skokie
October 29 Pittsburgh, PA Hyatt Regency - Pittsburgh International Airport

Strategic Planning & Operational Planning Using Hoshin Tools
October 2 Atlanta, GA Hampton Inn & Suites - Atlanta Downtown
October 9 Chicago (Skokie), IL DoubleTree Hotel & Conference Center - Skokie
October 30 Pittsburgh, PA Hyatt Regency - Pittsburgh International Airport

$249/person (Please call for special pricing if you're sending groups of 5 or more) We keep the cost of our workshops reasonable because we know that keeping expenses low and maximizing value are important considerations all the time, but particularly now with the current economic conditions.

People Trends & Strategies

Including Multi-Generational Workforce


This workshop provides a look at societal and organizational trends and how those affect people strategies of organizations that need to respond to and prepare for those trends. Issues related to multi-generational workforce, rapid rate of change, highly mobile ("free-agency") workforce, cost-cutting measures, etc. are discussed.

Suggested Attendees:

For senior leaders who want to be ahead of the curve on: handling issues of "free-agency" and multi-generational workforce, dealing with competition for talent as baby boomers retire or managing strategies for other workforce trends. Also for talent development and HR leaders, for directors, managers, supervisors and project leaders who need to respond to and plan for changes in the workforce. This workshop will be helpful to leaders at business, government and non-profit organizations and educational institutions.


  • Identify specific workforce development needs for your own organization
  • Identify issues/barriers to effective workforce development and management
  • Assess current business and workforce trends and compare/contrast with your own organizational trends and needs
  • Learn about strategies for dealing with 8 workforce trends, including multi-generational workforce
  • Assess your own organization's needs regarding workforce planning and human resources practices that affect the entire organization
  • Design a talent/workforce plan for your own organization


7.5 hours = 9:00am to 4:30pm

Strategic Planning

Including Operational Plan w/ Hoshin Tools


This workshop provides an overview of a strategic planning process through divergent (blue-sky, creative) thinking to consensus on values/mission/vision, decision-making processes, board involvement, key actions, creation of an operational plan with a timeline, and assessment of "quick-hit" improvements. Hoshin techniques (from Japan) used in this process are practical tools to ground the planning to organizational metrics. NOTE: This workshop teaches the overview of how to do strategic planning effectively, including the important piece of being able to operationalize the plan, plus ground it in metrics. It does not allow a group to actually do strategic planning during the workshop, and is meant for groups to be able to do strategic planning after leaving the workshop. C4IOE can also provide consulting support after the workshop for strategic planning processes.

Suggested Attendees:

C-Level executives, Directors, Teams/Committees and Boards responsible for strategic direction and operational planning. This course is well-suited for businesses, government or non-profit organizations, and educational institutions. Why not send a team or a committee who is doing the planning for your organization.


  • Learn an effective method for strategic planning
  • Develop ways of involving your stakeholders in planning processes
  • Develop a method for operationalizing your strategic plan to embed it in the organization - including the creation of an 18-month action plan with timeline & responsibilities
  • Develop or refine your vision, mission, values, core strategies & competencies and value propositions, along with key actions
  • Identify 3 ways of prioritizing your key actions and organizational objectives
  • Determine how best to develop a communication plan with your key stakeholders, employees, customers/clients and the public, regarding your strategies, goals, objectives
  • Learn about Hoshin techniques that help to ground the process
  • Identify options for developing success measures for the organization


7.5 hours = 9:00am to 4:30pm

Registration Information

You may register online at Online registrations will make payment via the PayPal link on our website.

You may register via regular U.S. mail. Mailed registrations must make payment with a check sent with the registration form. There is a $40 charge, plus any cancellation or rescheduling fees, for any returned checks. Mailed registrations and checks should be sent to: C4IOE, P.O. Box 11537, Pittsburgh, PA 15238.

You may also email a registration to provided we receive the check in the mail within 3 days of the emailed registration (and at least 16 days in advance of the program). Checks should be payable to: "C4IOE" and mailed to: C4IOE, P.O. Box 11537, Pittsburgh, PA 15238.

NOTE: We cannot accept faxed or phoned in registrations. We will email a confirmation of your registration (which is also your receipt/invoice and your Admission ticket) to the email address provided.

Questions and More Information:
If you have questions or need more information, please email: or call: 412-861-0013 or 412-841-5161.

Deadline for Registration:
Participants may register up to 2 days prior to program date, provided we have space available. Participants are not considered registered for a program until payment is received.

For more information, check out our website at

Discounts to Clients!

4% off for repeat clients, 2% off for new clients, +25% off for any job projects contracted and paid by Oct. 15
As a way of showing our appreciation for our 11 years in business, for all of our consulting services, etc., we are offering a 4% discount to repeat clients and 2% to new clients through December 2009 for work completed and paid by the end of December 2009. Take an additional 25% off any projects contracted and paid by October 15th, 2009. (Projects do not have to be completed by Oct. 15th)

To take advantage of this offer, please mention that you saw this in our e-newsletter when you contact us!
We appreciate your business and hope we have the opportunity to work with you. Our best and warmest wishes for continued success.

the Staff & Associates of C4IOE

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